To offer skilled care to enable people who live in our homes to achieve their optimum state of health and well-being.

Treat all people who live and work in our homes and all people who visit, with respect at all times.

Uphold the human and citizenship of all who live, work, and visit our homes.

Support individual choice and personal decision-making as the right of all Service Users.

Respect and encourage the right of independence of all Service Users.

Recognise the individual uniqueness of Service Users, staff and visitors and treat them with dignity and respect at all times.

Respect individual requirement for privacy at all times and treat all information relating to individuals in a confidential manner.

Recognise the individual need for personal fulfilment and offer individualised programmes of meaningful activity to satisfy that need of Service User and staff.